Privacy Policy

This Privacy Policy describes how we collect, use, store, protect, and disclose personal information submitted by users when accessing and shopping on our official website. This policy applies to all visitors, registered users, and customers who use our website services. We attach great importance to the protection of user privacy and personal data, and we strictly abide by relevant network security, data protection and consumer privacy regulations. By browsing this website, placing orders, and using our services, you fully agree to the data collection and usage rules stated in this Privacy Policy.

1. Information We Collect

We only collect necessary and legitimate user information required for transaction processing, service delivery and customer support. The personal information we collect mainly includes information actively submitted by users and passive data generated during website access.
When users register accounts, place orders, complete payment, or submit consultation information through our website, we may collect personal identification and transaction information, including but not limited to your name, email address, contact information, shipping address, billing address, payment-related verification information, and order transaction records. These information are all voluntarily provided by users and are essential for completing product delivery, order confirmation, after-sales processing and customer service response.
During your visit to our website, we will automatically collect basic access data through system tools, including browser type, device information, access time, page browsing records, website operation behavior and general regional access data. Such information cannot locate your specific personal identity and is only used for website operation analysis, user experience optimization and platform security maintenance.

2. How We Use Your Information

All collected user information will only be used for legitimate service purposes, and we will never use user data for unauthorized commercial purposes or illegal operations. First, we use your personal and order information to complete order confirmation, product shipment, logistics tracking, payment verification and after-sales return and refund processing, ensuring that every transaction can be completed efficiently and accurately.
Second, your contact information will be used for official service communication, including order status updates, logistics progress notifications, after-sales problem feedback, policy update announcements and customer consultation replies. We will send targeted service reminders only based on your actual order behavior and service needs, and will not send frequent invalid spam messages.
In addition, we analyze anonymous website access data to optimize website page layout, product display, service process and user operation experience, improve the stability and usability of the website, and adjust product and service strategies according to user browsing preferences, so as to provide users with more accurate and high-quality shopping services.

3. Information Storage and Protection

We adopt industry-standard data encryption technology, secure server storage and perfect background management mechanisms to protect your personal information and transaction data. All user privacy data and payment information are encrypted and stored, with strict access authority management. Only authorized professional management personnel can access relevant data for service processing, effectively preventing unauthorized access, disclosure, tampering, loss or leakage of user information.
We will retain your personal information only within the necessary service cycle. After the completion of order transactions, after-sales services and related warranty cycles, we will regularly clean up and encrypt backup user data in accordance with data security specifications. We will not store user personal information indefinitely without legitimate reasons.
Our website and payment channels adopt secure transmission protocols to ensure that all data transmission processes are safe and encrypted, avoiding data interception and leakage during network transmission. We also regularly conduct system security detection and maintenance to ensure the long-term safe operation of the platform and fully protect user privacy and data security.

4. Information Sharing and Disclosure

We strictly abide by the principle of non-disclosure of user privacy, and will never sell, rent or transfer your personal information to any third-party commercial institutions or individuals for profit without your explicit consent.
In order to ensure the normal completion of website services, we may authorize professional third-party service providers to obtain necessary user information within a limited scope, including logistics and transportation service providers, payment clearing institutions and website operation and maintenance service providers. All third-party institutions have signed strict data confidentiality agreements with us. They can only use user information to complete corresponding service work and cannot use it for any other purposes.
We may disclose user information in accordance with legal requirements or official regulatory requirements. If it is necessary to cooperate with judicial investigation, administrative law enforcement and legal procedures, we will disclose relevant user information in accordance with legal provisions and official formal requirements.

5. Cookies Policy

Our website uses Cookies to optimize user browsing experience and record basic access preferences. Cookies are small text files stored in the user’s local browser, which can help the system remember your browsing habits, page preferences and access status, reduce repeated operation steps, and improve the fluency and convenience of website access.
The Cookies we use will not collect your personal sensitive information, nor will it invade your personal privacy. You can freely manage or delete Cookies through your browser settings, and you can also choose to refuse the website’s Cookie authorization. Disabling Cookies will not affect your basic browsing and shopping functions of the website, but may slightly reduce the optimization experience of personalized services.

6. User Rights

You have the right to inquire, view, correct and update your personal information stored on our website at any time. If you find that your personal information is wrong or needs to be updated, you can modify it through the personal account page or contact our customer service team through the Contact Us page to apply for information modification.
You have the right to apply for the deletion of your personal information. When you no longer use our website services, you can submit a data deletion application through the official contact channel. We will verify your identity and complete the data deletion processing within a reasonable time in accordance with regulatory requirements.
For any questions, objections or consultation requirements regarding our privacy protection measures and data usage rules, you can contact us through the Contact Us page, and we will provide professional replies and solutions in a timely manner.

7. Policy Updates

We reserve the right to adjust and optimize this Privacy Policy in accordance with business development, service upgrade and legal regulation updates. All policy revisions will be posted on the official website in the form of public announcements. The updated privacy policy will take effect immediately after publication. Your continued access to the website and use of our services will be deemed as your recognition and acceptance of the latest policy terms.

8. Contact Information

If you have any questions, suggestions or disputes regarding this Privacy Policy and personal data protection, please contact us through the Contact Us page on our official website. We will process your feedback and demands in a timely and standardized manner.